Terrible Place - Anonymous employee Santander Employee Review

1.0
21 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a Bank, but not really.

Cons

Systems are horrible - fix one thing break 2 two. Too many layers of management. Terrible communication. Way too many Consultants. Terrible Pay - Way below market. Confusing message from top down. Sr. Executive Management speaks with desdain, lack of respect. Non performers are most often rewarded with advancement opportunities due to fact the Human Resources is absolutly the worst ever. I have no loyalty to the Bank, not even a free checking. Maintenance and upkeep of the buildings is horrific. Normal occurrence at some locations, critters like cockroachs and mice daily. Terrible Cafeteria Food. Bathrooms, a large number do not have soap dispensers that work. Benefits are no big deal 4 weeks vacation that includes sick time. Work life balance - not realistic as most systems can be accessed remote since the bank does not possess a sound and stable info structure. Values - Not sure what that means since no one speaks with eachother. Management does not foster learning.

Explore other reviews about Santander

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

WLB, Benefits, hybrid work schedule in Dallas

Cons

Lack of advancement opportunities in Dallas

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

See reviews by: Helpful|Rating|Date|All