For a bank that preaches respect, they sure don’t give it to you unless you are a select banker. - Licensed Relationship Banker Santander Employee Review

2.0
28 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Great place to get yourself licensed. They used Kaplan which I found to be very helpful in their test prep to get you licensed. During licensing, you dedicate all of your time to licensing. Great place to build up work experience. Company culture overall is not bad, however they do not seem to live it so much as speak it, especially when it comes to respect (unless you are a select banker).

Cons

Select bankers can do whatever they want, and you will be forced to pick up the slack as well as refer high net worth clients. Basically, your hard work is getting them paid. Because of the select program, it makes it a bit harder to develop yourself when you are in a select branch, due to many high network clients being referrals you are expected to give to the select banker. Make sure to get any employment promises in writing!! They will promise you bonuses that do not actually exist, at least that was what my recruiter did, and completely denied that she said what she did. You are not respected if you are not a select banker, you will be expected to do all the maintenance, while referring any big business to the select banker, but you are still supposed to meet unrealistic goals (without access to high net worth clients).

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5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

WLB, Benefits, hybrid work schedule in Dallas

Cons

Lack of advancement opportunities in Dallas

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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