The best part of my time at Santander is being able to write this scathing review - Anonymous employee Santander Employee Review

1.0
9 Nov 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My paycheck was the only think to look forward to.

Cons

Where do I begin? I'll start by saying that if you are seriously considering a job at this bank, please reconsider. The management is terrible and this starts at the top. Everyone is scared of their boss and their boss is scared of upper management. There is a VERY negative culture. It is both unprofessional and demeaning. Every single employee at the company is micro managed. This isn't limited to just one position but is engrained in the company protocol. My paycheck is the only thing that kept me around for the time I was there. It is a sweatshop and you'd be best served to RUN not walk away from a job offer. There are plenty of other banks to work for. THEY 100% earned their awful glassdoor rating.

Explore other reviews about Santander

5.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

See reviews by: Helpful|Rating|Date|All