Pay is good but you will be incredibly stressed out - Senior Relationship Banker Santander Employee Review

2.0
17 Jan 2022
Recommend
CEO approval
Business outlook

Pros

The bonus compensation is better than most banks. That is literally the only good thing I can say.

Cons

You will work for every single penny. The sales pressure isn't as high as other companies but the systems and processes will make your life miserable. While other banks are actually going paperless and making it easier to perform maintenance and other transactions, Santander is going the opposite direction. Everything takes so long to execute and you need so many documents just to complete one task. The pay is decent but there is a reason why people don't even last a year in this company. Update your software!

Explore other reviews about Santander

5.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

See reviews by: Helpful|Rating|Date|All