Headquarters - Tough times ahead for Information Technology - Help Desk Technician Savers Employee Review

3.0
9 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Good move changing management, it will be painful short-term but long term it will work out for the better. Continue to change management in IT and specifically procurement. I see tough times for IT in the next 6 months but I anticipate IT being in a much better situation in 12 months. Toxic employees who on the surface are okay but in the end have been discovered as toxic employees need to be eliminated. Change procurement for the better specifically the leadership left over from the past management. Any toxic employee needs to be eliminated for the better, you know what to do. In the last 6 months the information technology has seen a dramatic increase in total employee count. This is great to see unfortunately the same people that were able to work in a very lean environment are not the best to work in a larger more specialized role.

Cons

Overall Savers has the idea that it is a store and as such basis all actions and thoughts about stores. Specifically benefits, they claim they are competitive but in short they do not stay competitive for information technology employers. Check the start date on benefits which is at 90 days. Retirement does not start for over a year and has no roll over. Savers cannot compete for talented employees because of this mentality of we are competitive for retail employees. Headquarter benefits and store benefits should be two separate groups like most organizations. Procurement recently went through a massive turnover changing just about every employee in the past 1.5 years. As with most organizations procurement and IT must work together unfortunately with Savers this is not the case. Procurement is currently not on the same page with IT and procurement must continue to trim employees. For IT this roadblock is painful and often results in anger and stress. Without a doubt a Toxic employee is damaging to everyone in the organization such phrases as " it's their problem" and "that's not my job" and who pushes work on others has to be secretly painful and stressful for the department, lack of formal education can result in these issues. While information technology department has stress from the department it pails in comparison to the employees who work in the department. If you anticipate coming into Savers IT thinking you can work with procurement management successfully, think again. March 20th 2015 was a big day for everyone, upper management was terminated and so began a major management change. This was a sad but needed day for the organization to move forward and definite pro. No CIO was chosen as of yet. I anticipate once the CIO comes in additional management changes will occur, which would only help push the department and as such organization forward.

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5.0
31 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good environment, management is great .

Cons

Sometimes pay rates can be a factor

1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

It's a Job I guess

Cons

The pay is just over minimum wage. There is no work life balance they don't offer holiday pay and require you to work on all holidays except for Christmas and Thanksgiving. They constantly add new thing to the job and will never give you a pay raise or advancement. All around bad company that's taking advantage of working class Americans.

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