Pros
The product can help deserving PSLF-eligible borrowers achieve loan forgiveness.
Cons
If you see positive reviews here, it is because the co-founders ask employees to post them.
The co-founders claim to care about helping low-income borrowers, but they simultaneously push for contracts with Fortune 500 companies and consider current smaller, mission-oriented partners a low priority despite Savi being a "social impact tech startup." Employees are required to email hundreds of people per week trying to sell the product - not exactly strategic.
Despite all brand communications being borrower-centric, the product is not available directly to student loan borrowers unless they work for a Savi partner organization. Yet there is not a structure in place for contract renewals, so who knows how long those borrowers will have access to something they need.
Leadership is enforcing an in-office policy without a dedicated office space, and asking remote employees in other states to move back to DC. Note that the "office" is a common space that Savi has just kind of claimed in a knock-off WeWork.
There is no HR, so if you have an issue with a colleague or manager there is no resolution. Personal and professional development are not a thing here; there is also no official promotion or raise structure so accolades are distributed subjectively.
Bottom line - there are other social impact companies that walk the walk. Work for them instead.