happy and contented - Customer Service Representative (CSR) Scale Experts Employee Review

5.0
21 Jul 2024
Recommend
CEO approval
Business outlook

Pros

The owner are very down to earth, they are also very generous.

Cons

The place of the office is not that nice, however the transfer of the office to another location is on process now.

Explore other reviews about Scale Experts

4.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Professionalism with care - everyone from the top of management down to your immediate supervisor can be approached and talked to and will listen to you regardless of your position. Excellent workplace - office setup is great. complete amenities and all. Also close to many stores such as Lawson, a cafe, a bank, and even a mall. Parking on site is decent too. WFH setup - most of the job offerings is a WFH setup.

Cons

Inconsistent raise and benefits - raise and benefits get delayed from time to time, unfortunately.

1
1.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Weekends shift are nice and quiet.

Cons

Pam, the owner and CEO, is a textbook example of failure in leadership—egotistical, unprofessional, and obsessed with meddling in everything she touches. She doesn’t lead, she belittles, and her idea of communication is spewing insults in Slack like a bully desperate for attention. Her husband Eman is cut from the same rotten cloth—foul, arrogant, and just as toxic. Together they don’t run a company; they rot it from the inside out.

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