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      ScottishPower

      Part of Iberdrola

      Engaged employer

      ScottishPower reviews

      Support - Customer Service Advisor ScottishPower Employee Review

      2.0
      13 Dec 2024
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      If you have a good manager and team you will often get good support

      Cons

      Managers refuse to get on call whether customers ask or not. Dealt with a suicide call and was ignored in the chat as none of them knew what to do despite being told to pass these calls to managers.

      Explore other reviews about ScottishPower

      5.0
      11 Jan 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience overall working at TCS

      Cons

      Nothing I would say, Thank you.

      5.0
      5 Mar 2025
      Consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work, trust from leadership

      Cons

      Bring your own systems to work on

      avatar
      ScottishPower Response
      1y
      We truly appreciate your kind review and are thrilled to hear what you enjoy about working with us. Feedback like this helps us grow as an employer, ensuring our staff thrive during their time here.
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