Do not work here - Customer Success Manager (CSM) Seamless Employee Review

2.0
14 May 2025
Recommend
CEO approval
Business outlook

Pros

The company is wfh / remote based.

Cons

Seamless spends more time and money tracking its employees than it does on boosting its own product. It is obvious how little C-Level takes feedback into consideration when metrics are being changed on a monthly basis and you will be fired if you didn't meet expecatation on metrics you didn't know you had. The CEO on a recorded training call with the CSM team called us all drunk losers to our faces with the CRO on the same call who did nothing to correct the bad behavior. It was never acknowledged by anyone else in leadership the fact that the CEO was harassing an entire team. A majority of the company lives in a continuous cycle of fear that they will be fired due to the ever-changing metric structure. This company will tear down your self-esteem beyond belief. Most of these reviews are fake as are a lot of the reviews on other platforms or other products the C-Level individuals have put out. Don't work here, for your own sake of sanity. This company has a higher turnover rate than fast food chains.

Explore other reviews about Seamless

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- can be a fun work environment with good peers that are other sdrs - learned how to talk on phone

Cons

- stresssful work environment - fires all of their sdrs or lays them off - terrible higher management above the SDR managers - terrible data and expects sdrs to figure it out - gives no help above upper management - ceo and upper management post “don’t lay off employees that don’t produce, the churn and burn doesn’t work” yet THEY CHURN AND BURN. They don’t even know what’s going on in their own company. - constant stress about getting fired the next month - a lot of threats about getting fired

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