While on the job, I wasn't given a chance to formally educate on digital marketing certifications as promised when I was being interviewed and hired. I was simply handed over a high net worth client to manage, because the company had no other AM to turn to when the previous account manager resigned, although it was very clear that client demanded an expert AM skills. Having said that I learned a lot about account management on the job and not with formal training that was promised at the time of the interview. I was given the job with a time frame of 3 months to acquire knowledge and shadow other AMs, this timeframe never stood true for me. This company also hires entry level or junior staff who are made to work with seasoned corporate & experienced AMs, hence more than often there is work ethic clash due to the difference in work culture. Junior or entry level staff are promoted within 3 - 6 months as directors or managers - makes me rethink on the term 'promotion'.