Avoid this AI first company - Anonymous employee Search Intelligence Employee Review

A 4 day working week

The decline of Search Intelligence is genuinely disappointing. What was once a company known for strong employee benefits—such as a four-day working week and a supportive, positive environment—has shifted into a culture marked by blame and uncertainty. Over the past 18 months, there have been significant redundancies, with many highly capable and hardworking employees either let go or choosing to leave. At the same time, there has been a strong focus from leadership on developing and investing in new AI tools aimed at streamlining the digital PR process. However, these systems appear to be largely untested, and employees have often been expected to use them without sufficient guidance or training. Despite the outward narrative presented on LinkedIn, the internal reality tells a different story. Workloads and KPIs have become increasingly unrealistic and difficult to manage, leading to widespread burnout. Concerns raised by employees have seemingly gone unacknowledged by senior management. Client expectations are also being impacted. Campaigns are often overpromised in terms of link delivery, yet underdelivered due to the sheer volume of work and lack of time available to execute campaigns effectively. Overall, there appears to be a lack of accountability at senior levels, with additional pressure continually placed on already overstretched teams rather than addressing the root issues.

Company operates a 4 day work week (the only benefit left)

- Management takes NO accountability for the downward spiral of the service being provided. - The company very rarely provides the service clients pay for, despite what you might read on LinkedIn. - Very hostile environment, even if fully remote. - The company managed to push out some of the longest-standing and dedicated employees with no remorse. - Blame games and intimidation were a regular occurrence. - No real structure in terms of how campaigns are produced. - The company lies to clients regarding the status of their campaigns throughout the process. When rare updates are given, they tend to be that of fake promises and a complete avoidance of refunds, which most of the time are deserved. - The workload given to the PR team is completely unrealistic, and the pressure put on the team creates a very stressful working environment.