My Time at Second Life Mac - Repair Technician Supervisor Second Life Mac Employee Review

I had the best years of my sales career here and their finance team was amazing when I got my commission each month. My $200k base alone was way over my past job’s on target commission which gave me the confidence to leave my current position for this small business startup. After starting and seeing my first years commissions of $350k, I had the biggest paycheck year in my entire career. Their leadership has lots of experience running other past successful businesses and it really shows from our success over the years. I can’t go back working for a big company again after working here because it’s great to see a small business take care of their people by sharing the company profit and the growth of the business together as a team.

Some may think this is a negative, but leadership is not afraid of letting go of any team members that are not aligned with their vision or any non-performers. If you are successful, you will be surrounded by other like-minded individuals that cannot deal with anyone that is any less. There really isn’t any tolerance for average effort individuals here and you don’t have to spend months with them while they go through performance plans, etc. you’re always surrounded by high performing team members or new ones replacing old positions.

Work Life Balance is great. The job is pretty straightforward just use the software system to erase the data on the products. Grading IPADS and Macbooks is also easy to do. The Company Outings and the free food during the Holidays were good to boost morale. The coworkers were the best part of the job when I was there. The company would hand out bonuses to the employees and gifts during the holidays. HR is pretty flexible with time off.

They expect the Techs to produce numbers and if you can't then they will let you go. Can get let go at anytime which is the worst if you have bills to pay. I have seen it first hand people getting hired and not staying long. HR can be kind of shady. Management does play favorites at this company. There is also Mandatory OT so be prepared to stay.