2w
Thank you for taking the time to share this feedback ~ the good and the honest.
The Purple Heart shows up because our people choose to live it every day, and that's not lost on us.
Your advice to management is heard~empowering every team member to decide and innovate at pace, and driving that through front line leaders, is exactly where we're focused.
Being first to market isn't always clean. We own that. And we get better at it when our people feel empowered to flag, move, and solve.
We''r so glad you're here; thank you for your commitment to Second Nature, our team members and customers!