It's a nightmare dressed up as a job - SOC Analyst SecurityHQ Employee Review

Met some good people here that SecurityHQ doesn't deserve

- Training and preparation for the role: o During probation period. Probation review was based on how to deal with clients and what was understood from their pentesting reports. I had not done any pentesting up until that point. Not on having the technical knowledge and understanding for tackling the SOC monitoring or understanding the security tools. o For incident response. Had to tackle P1 and P2 incidents without any training. Lost clients as a result. o Was not trained to handle customer relations and their politics management. Lost clients as a result. - Career Opportunities: o Only climbing up the ladder for your designated path (no lateral mobility). o Only their favorites who suck up to the management get on-boarded to other countries. - Compensations & Benefits: o None present and would not be worth mentioning. - Diversity & Inclusion: o None – homophobic and racists [they allowed a customer to have White/British SDM only]. o Do not support their own employees through their difficulties as they do not even care to accommodate for mental health induced difficulties. (Which is caused by this company). o Publicly humiliated people in front of their teammates. o Constantly berating people for their mistakes. o Deliberately belittle people when they are questioned on their ideologies. - Senior Management: o Head in the clouds. o Make promises they cannot keep. o Backstab team members for customers. o Zero strategy for growth. o Stay understaffed and make overworking a culture. o Running a service when they claim to have the expertise (Surprise surprise; they do not). o They expect untrained people to take the slack for their own failures and publicly humiliate who they do not like. o Have been bankrupt a couple of times. - Work / Life Balance: o Really bad; working almost 24/7 in a role that’s meant to be 9-5 [Agreed on contractually]. o No respect for boundaries [Especially on time off] when Colleagues kept calling me so many times when I was on leave to the point [they can see the out of office notification] where I had to switch off the SIM. o Expected to be in office all the time just to be in-sync with latest tasks otherwise I have to run in ignorant with day-to-day pushing on with daily. - Exit process: o HR conveniently forgot to pay my unused annual leave. Had to threaten with court action and then they decided to pay.

Timely salary and increment as per work importance.

No outings, food, bonus. slow hiring process