Pros
This is a great place for a first job or to get claim handling experience. The jobs at the WDSM location are very self-directed. You have be self-directed and use your time wisely otherwise you'll be staying late or coming in on the weekends. Since Sedgwick is a TPA, you will regularly engage with big name clients that are retailers, fast food companies, pizza companies, sodapop companies, etc. You will be handling claims for these companies that are either property damage or worker's compensation claims. This will give you great experience to work for the more larger insurance companies in Des Moines. The workloads can be pretty high, but a lot of the workloads require bare minimum action. Thus, you will be working on a lot of cases, but they don't require dire attention. The building location is safe and clean. The building is shared with many other businesses. There is ample parking. There's a nice lap trail behind the building that can be used to "get moving" during breaks. There are lots of restaurants nearby if you choose to go out for lunch. The company hosts several potlucks through the year and occasionally will cater in for business meetings.
Cons
The work environment is so bizarre. There's a family vibe from some of the older women who work their and then there's a mean girls club run by the younger women. These women will go on walks together - there's literally 6 or 7 of them at a time walking through the halls. If you want to be promoted, you have to be one of them. These women will regularly wear yoga pants even though that is against the dress code. Since the few male management engage in inappropriate behavior and questionable hiring practices, the dress code violation will not be addressed. These women regularly engage in inappropriate conversations and gossip about other employees. It feels like high school 2.0 but with women from ages 20 to 38. There are few male employees and they all stick to themselves.