Hard to Be Positive - Anonymous employee Sedgwick Employee Review

2.0
27 Sept 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are benefits. They are not the best, but they do exist and are decent.

Cons

Salary on low end. Production expectations are unrealistic and then if you work fast, but make any mistakes, you get punished with audit scores. There are few who can accomplish these demands. It's a constant, day to day feeling of stress, frustration and like you just aren't good enough. The hours are long due to the excessive demands and then you go home feeling completely spent. Work life balance? They are surely joking about that one. If you are intelligent and conscientious or if you need to have any feeling of satisfaction from your work, this is not the place for you. Training is done by other employees who are already too busy with their own work. So, you even start off on shaky ground. I'm not sure what they mean by personal growth. I feel very much like personal decline and I have never felt so depressed with my work situation. I realize that I should only speak for myself here, but honestly, most of the people that I work with have shared similar feelings with me. It's constant complaining and the complaints are valid.

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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