Great Service Desk - IT Service Desk III SelectQuote Employee Review

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Good peer environment - Supervisors are there to help when needed - Low stress environment

Cons

- N/A overall the IT Service Desk team is setup in such a way it is very reasonable for all techs to meet their goals as needed.

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SelectQuote Response
4mo
Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience on our IT Service Desk team and that you feel supported by your peers and supervisors. Creating a collaborative, low-stress environment where team members can succeed is something we strive for, and it’s great to know that’s been your experience. We truly appreciate your contributions and continued commitment to SelectQuote.

Explore other reviews about SelectQuote

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility, free leads, base pay, full benefits.

Cons

Crappy leads, long hours required to maximize income

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SelectQuote Response
3w
Thank you for sharing your feedback and for your time with SelectQuote. We’re glad to hear you appreciated the work-from-home flexibility, benefits, and support provided throughout your experience. We also understand your perspective regarding lead quality and the demands that can come with a performance-driven sales environment. Feedback like yours is valuable as we continue evaluating how we support our agents with the tools, resources, and opportunities needed for success. We appreciate your contributions during your time with us and wish you all the best moving forward.
3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training was pretty good and they paid for licenses

Cons

Strange metrics and a lot of management changes, and a lot of chargebacks

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