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      SelectQuote

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      SelectQuote reviews

      Please read reviews - stay far away - Customer Services Representative - SDA SelectQuote Employee Review

      1.0
      17 Apr 2023
      Customer services representative - sda
      Recommend
      CEO approval
      Business outlook

      Pros

      The job is fully remote

      Cons

      Dialer that does not stop all day (600-700 calls) full of mislead senior citizens trying to get them to complete a "medicare review" by transferring them to a licensed agent who is really trying to sell them a brand new plan. The attendance policy is atrocious They have thought of every way to take your monthly bonus away from you. Attendance, availability, failing QA etc.

      avatar
      SelectQuote Response
      3y
      Thank you for sharing your honest feedback with us. We are sorry to hear about your poor experience with us. Our sales environment is a highly rigorous and dynamic one, and SelectQuote strives to prepare employees for that reality. However, we understand your concern and are continuously looking to improve our sales environment. We do take your thoughts seriously, so please reach out to any manager or our HR department to further voice any feedback or concern.

      Explore other reviews about SelectQuote

      5.0
      22 Jun 2026
      Operations analyst ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people and they always look to do right by their staff

      Cons

      Not many that come to mind

      avatar
      SelectQuote Response
      2d
      Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
      3.0
      22 Jun 2026
      Software qa analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Annual bonus based on employee and company performance

      Cons

      Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

      avatar
      SelectQuote Response
      2d
      Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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