RUN! - Customer Services Representative - SDA SelectQuote Employee Review

1.0
5 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Work from home is the only positive thing for this place.

Cons

Everything from management had no clue what they are doing. Trainers paint a pretty pic then as soon as on floor, forget it. The leads are so old that the people you call have been dead for years, or have never even heard of this place. You are lying to people all day long. The change up of scripts is daily with very little warning, and if you don’t say word for word, you are failed and they take your commission money away. Trying to fight this for stupid reasons they fail you, is impossible. They have an excuse for everything. Major revolving door. They claim they care about employees, nope! They only care about those that kiss their butts kn a daily. Coaches are ridiculous. Some have no clue what they are doing. Yet they try and recommend how you approach things to be “successful “ in your position but its so ridiculous you laugh.

Explore other reviews about SelectQuote

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility, free leads, base pay, full benefits.

Cons

Crappy leads, long hours required to maximize income

avatar
SelectQuote Response
2w
Thank you for sharing your feedback and for your time with SelectQuote. We’re glad to hear you appreciated the work-from-home flexibility, benefits, and support provided throughout your experience. We also understand your perspective regarding lead quality and the demands that can come with a performance-driven sales environment. Feedback like yours is valuable as we continue evaluating how we support our agents with the tools, resources, and opportunities needed for success. We appreciate your contributions during your time with us and wish you all the best moving forward.
3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training was pretty good and they paid for licenses

Cons

Strange metrics and a lot of management changes, and a lot of chargebacks

See reviews by: Helpful|Rating|Date|All