Beware turnover - Customer Care Agent SelectQuote Employee Review

3.0
4 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Remote opportunity, good training, pay can be good.

Cons

Burnout with employees is common, money is good due to overtime requirements during peak season.

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SelectQuote Response
2y
Thank you for taking the time to leave a review. SelectQuote values your feedback as an associate! We appreciate your dedication to the company and want to address your concerns. SelectQuote strives to promote a healthy work-life balance within our culture, so we are very sorry to hear about your experience. As always, we encourage you to reach out to your manager for further support, or you can always contact our HR Department for assistance. Please know that we take your words very seriously and will use them to help us improve the employee experience moving forward.

Explore other reviews about SelectQuote

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Easy & smooth onboarding + fantastic training.

Cons

The hiring process is not immediate or quick however the time from initial interview to training was not more than a month.

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SelectQuote Response
1mo
Thank you for sharing your feedback. We’re glad to hear you had a smooth onboarding experience and found the training to be helpful. We also appreciate your perspective on the hiring timeline, as feedback like this helps us continue to improve the candidate experience. Thank you for being part of SelectQuote.
5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been an incredibly positive experience. The atmosphere is welcoming, collaborative, and genuinely uplifting—you can feel that people enjoy being here. Leadership fosters a culture of respect, transparency, and open communication, which makes it easy to share ideas and feel heard. What really stands out is the level of support across all teams. Whether you're new or experienced, there’s always someone willing to help, mentor, or guide you. It creates a strong sense of teamwork and trust that makes a big difference day to day. The company also truly invests in growth and development. There are clear opportunities to learn new skills, take on challenges, and advance professionally. Effort and dedication are recognized, which makes it motivating to give your best.

Cons

The fast-paced environment can be demanding at times, but it keeps things exciting and creates plenty of opportunities to learn and grow quickly. High expectations may feel challenging at first, but they push you to develop new skills and reach your full potential.

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SelectQuote Response
1mo
Thank you for sharing your feedback. We’re so glad to hear that you feel valued, supported, and inspired in your role at SelectQuote. It’s great to see your perspective on our collaborative culture, leadership, and opportunities for growth. We also appreciate your insight into the fast-paced environment and how it can support development. Thank you for your continued contribution and we’re grateful to have you on the team.
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