Good so far - Customer Service Representative Sentry Employee Review

4.0
11 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Benefits such as health insurance and 401k

Cons

Is great just sometimes it can overloaded of work

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Sentry Response
5y
Thank you for sharing your feedback with us. It’s great to know you’re enjoying your new position at Sentry and the benefits we provide. You role is a critical part of our success and we value the service you offer our customers. We recognize call volume can vary greatly, so we consistently monitor it and adjust schedules accordingly to help ensure you and your associates have manageable workloads. If you feel overwhelmed, please talk with your manager to discuss options and resources that can help. Thank you for taking the time to leave a review. Javier Sotelo – Director of Employment and Employee Relations

Explore other reviews about Sentry

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
6d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
6d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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