Heartless Company That Loves to Talk About Their Extraordinary, Elevated Values - Community Manager Sequoia Equities Employee Review

The company offers great benefits such as rental discounts, company paid vision and dental, excess days off, opportunities to grow and earn bonuses and more! Almost every one I have met has a similar mindset with respect for others and the residents they serve, and I genuinely feel this is a company I could work for for years!

Boasting record sales while taking away the 3 hour paid Sunday schedule and rest and recharge days was super disappointing! There seems to be a disconnect between corporate and the properties on that front, as well as increasing resident-facing fees across the properties with no forewarning or clear explanation to give to residents, meaning they react with their anger towards the on-site team.

The people that work with Sequoia are great people and are very nice.

Cons: -Removed a ton of benefits in 2025- no more rest and recharge days (only if you have the right numbers, which is very hard to get in some markets). -Diversity...well, they removed having Juneteenth and Martin Luther King day off out of all the other holidays because "more people are interested in leasing on this day statistically". Take that as you will. -Removed leasing consultants from having one Sunday off each month, and paying them an additional 3 hours each Sunday. This was a game-changer benefit that made Sequoia stand out. -Removed the option for CMs to work remotely one day week- this was huge for a lot of us. CMs do a lot of work, and this was really the best perk we liked. It can be quite overwhelming on-site. -Pay is not the best for what is asked- I've had a ST position open for a long time due to housing tied to it, but a low hourly. It was a struggle balancing things during that year. -Very limited PTO- New team members only get 10 days a year, which is very minimal compared to a lot of other property management companies. It's hard to take a vacation while working with Sequoia unless you've worked for 20+ years. Work-life balance is difficult since CMs have to be on call on the weekends for emergencies if an SM needs help. -Raised all employees' housing prices in 2026 at a very high amount- Most were even over market rate. Some were even higher than what current residents were paying. Greedy Company. They stopped doing it for a few years, and people were proud to work for a company that didn't nickel and dime their employees, but here we are. The corporate response of "it's always been in the policy" or "Covid" is not an excuse. -Pricing is super high, so we never get leases. Even when giving feedback, they never listen. -The company is not doing well financially, and team members are worried their property is going to be sold. Sequoia sold quite a few properties in 2025. Rumor is that ACMs will not be on site anymore this summer or next year and it will be one ACM managing multiple sites to save costs. This isn't the end of the world, but more concerned of assistance on site. More properties need to be staffed more. Cutting two LC positions and making an LM is not a good strategy, by the way. - A ton of new audits have been made mandatory that are very time-consuming; it's almost too much. A lot of audit findings are backed up by things not even in the policy. It seems the company struggles to update things. -Barely any room for growth after CM due to it being a small company only located in California. -Sequoia takes a long time to get back to you- it seems they are always understaffed. The timecard approvals not made by 9 am "shame list" sent out is unnecessary- should just send it to the CMs who didn't approve it, and not everyone.