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Service First Mortgage

Is this your company?

Cult-Like - Sales is Priority - Operations Service First Mortgage Employee Review

2.0
17 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Work from home is nice. Some good people who work at this company and are nice, but you have to drink the Kool-Aid to survive. Like a cult, if you don't worship this company and treat it like it is the best company ever, you are pushed aside and rejected.

Cons

They pretend to be "all about the employee" but this is a sales company and money/the customer comes first always. Sales is treated with the highest priority and Operations is treated as second tier and given less money, less training, and less recognition. They project a great culture but the culture is non-existent unless you are an LO. They pretend that they care about employee recognition but it is not true at all. Feedback and recognition is given once a year at most. LOs are given whatever they want no matter how much additional work it adds to operations. I highly recommend not joining this company. Diversity and Inclusion is non-existent (workforce is 75%+ white and all upper management is white males). Small company so no room for growth.

Explore other reviews about Service First Mortgage

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Company culture Management Work life balance

Cons

High turn over Process improvement

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, employees really work together.

Cons

Not a lot of opportunity for growth in operations.

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