Decent work but lacks support from management - Anonymous employee Service Pros Installation Group Employee Review

Stable Ok benefits Mostly office work

40 hour pay on salary.

• Weekly pay and acceptable schedules • Some team members are friendly • Moderate workload once properly trained • Office location is convenient • Opportunity to learn installation logistics

Lack of formal training systems or SOPs, heavy reliance on peer knowledge transfer, inconsistent communication from management, and unstructured onboarding. Team environment is personality-driven rather than process-driven, which is difficult for analytical or independent workers. Feedback is often emotional vs operational, which creates confusion for new hires.