Good benefits. Lots of improvements needed. Avoid Head Office if you can! - Anonymous employee Severn Trent Employee Review

3.0
26 Jul 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My place within Severn Trent feels secure. They operate an excellent pension scheme as the company doubles your contributions up to a maximum of 15%. We receive a yearly bonus linked to company performance. There are a range of benefits which you can purchase such as dental care, up to 5 days annual leave & a gym membership (among many others). Severn Trent's CEO has committed to not making anyone redundant as a result of the pandemic.

Cons

I believe there are too many office based employees and therefore, there are loads of people walking around with very little to do. Managers keep hiring even though they know they don't need the additional resource just to protect their budgets. If you're someone who needs to be kept busy then I wouldn't recommend this as over time, it does affect your mental health. The training for new starters is very very poor. Career progression feels limited and vague. There's lots of sideways movement, not many people move up in seniority. The phrase 'it's not what you know, it's who you know' is very apt as people are often mapped to roles before jobs are even live on the job board. If you work at head office in Coventry City Centre and drive to work; you are required to pay for parking which I believe is in excess of £800 per year. To add, there are not enough spaces for the numbers that work in this building. There are other car parks located across the City Centre however, you obviously still have to pay and also walk across to get to work. Coventry City Centre can be a very daunting place so this isn't a very nice task and could be quite scary for some. Particularly in the winter months when it's dark. Sadly, while the company has always allowed flexible working on a limited basis (i.e you're allowed to work from home only when absolutely required) they haven't adopted a 'hybrid model' like many other employers off the back of the pandemic. Therefore, we all got summoned back in the office on a full time basis from mid July. This is really quite frustrating after having proven many of us are able to fulfill our roles remotely over the past 16+ months. Our CEO drives a 'social responsibility' message which of course is fabulous however, I would personally like to see a little more thought put into how colleagues feel about this sharp return to 'normal' to strike a better balance.

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Severn Trent Response
4y
Thanks for your review – it’s great to hear that you are an advocate of lots of things at Severn Trent. As an operational business, we believe we work best for our customers when we're together and so we’re fundamentally still going to be an office or site-based business. We believe it's one of the many reasons we have such a supportive culture, and why we get some of the best colleague engagement scores in the world. We’re therefore sad to read your comments about you not wanting to come back into the office. Perhaps have a chat with your manager in the first instance to address any individual concerns that you may have or you can also call the HR Hub.

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Pros

Good so so not really bad

Cons

Yes no cons atp from my side

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Severn Trent Response
4mo
Thanks for your review! We really appreciate you taking the time to share your feedback.
4.0
26 Oct 2024
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CEO approval
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Pros

ADvised good thing in company

Cons

I got less time in work

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Severn Trent Response
1y
Thanks for your review.
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