Great place to work! - Workforce Management, Senior Sharecare Employee Review

5.0
22 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Senior management, executives and colleagues are friendly, knowledgeable, sincere and easily accessible. The colleagues that I work with are positive, caring people and my supervisor is very easy to get along with. My team is committed to each other and they feel like my extended family. We share responsibilities, assist each other with projects, cover others shifts when needed and share every 'win' with each other. Sharecare has work at home options, a beautiful office in a great area of town, a cafeteria with healthy food and access to our own product (app) so that we can truly experience what the members experience. Sharecare encourages teamwork, friendships and healthy behaviors. There are groups that attend hockey games together or a concert in Nashville. This is a company that you can form lifelong friendships with colleagues and further your career by learning new technology. And the best part is that the VP's and the CEO will sit down and visit with you about best practices and member experiences.

Cons

For the colleagues who worked for Healthways before Sharecare, the pay scale is not great. In the past 5 years I have trained people who make a higher salary than I do because Healthways based what you earn on what job title you were originally hired for, not on the job title you actually work. But this only affects people who started while this company was still Healthways. I understand that Sharecare's pay scale is very fair.

avatar
Sharecare Response
7y
We appreciate your thorough and thoughtful review. You've hit on a number of areas that are a priority for us as an employer - strong, collaborative teams, a thorough understanding of our products, and a truly open door experience at all levels of the organization. And, it's clear you've been paying attention to our quarterly business updates and communications in between. We're excited about our vision, too, and it's exciting to see our team members are inspired by it, as well. Many thanks for all of the hard work you and your team do to ensure our Customer Care Center colleagues are supported and our members and customers are engaged. Keep up the fantastic work!

Explore other reviews about Sharecare

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

See reviews by: Helpful|Rating|Date|All