Get your experience and then leave before you sustain a lifelong injury - Mental Health Worker Sheppard Pratt Employee Review

3.0
20 Jan 2023
Recommend
CEO approval
Business outlook

Pros

This is an ideal job to have if you’re a psych/counseling/social work student. I’ve learned so much there. So much more than I could ever learn in a classroom. Things I didn’t even know existed. I’ve seen every diagnosis in the DSM. I’m miles ahead of my peers at school just by having this job. I love working with (some of) the patients. There’s a lot of opportunities to try different settings (inpatient, outpatient, residential, school, community, etc). My scheduling has always been completely flexible but that may depend on your manager.

Cons

The wages are almost unlivable. I’m still young and a student so it’s ok for me but I look at my adult coworkers and wonder how they even live like this. We used to get paid a $10-$20/hr incentive pay but they took that away without prior notice and reduced it to $3. The company is cheap and constantly looking for ways to cut other people’s jobs and pass their responsibilities onto nurses and MHWs. The work environment is so toxic— there’s so much drama, gossip, cliquiness that it’s like a high school. The upper management throws all these rules and regulations at us but I’ve NEVER seen them step onto the units. The turnover rate is terrible. I’ve only worked there for just over a year but already have seniority over most of my coworkers. They pull a bait and switch on you by hiring you for a certain unit but constantly float you to other units for which you have never been trained. If you’re a MHW but don’t have a degree, there’s no job advancement for you. Worst of all, this job is so dangerous. I’ve seen so many people (both staff and patients) get serious injuries. Concussions, broken backs, detached retinas, DEATH, you name it… not to mention the emotional trauma you get from witnessing these incidents or other disturbing things like having feces thrown at you or being groped. I’ve taken my fair share of abuse but have been lucky enough to not be seriously injured. I’m not sure if this is normal for other psych hospitals or if Sheppard Pratt is just a mess. Some units are more dangerous than others— for example, working with adolescents or the intellectually disabled/autistic is much more risky than working with geriatrics or eating disorders.

Explore other reviews about Sheppard Pratt

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits, supportive staff, good website support

Cons

they did not offer part time option

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Sheppard Pratt Response
3w
We're glad to hear that you found our benefits package valuable and felt supported by your colleagues and resources available. We also appreciate your feedback regarding part-time opportunities and continue to evaluate role structure across the organization to best meet both staffing needs and employee flexibility. We wish you all the best in your future endeavors!
2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job starting out if interested in the mental health field

Cons

Current supervisor at the Elkridge location enables questionable ethical practices among social workers, such as deleting some parts of an discharge summary as to avoid compromising the hospital. she also is too focused on planning her future vacations instead of managing the constant bullying from certain colleagues and overall lack of support as an supervise. Only opportunities for growth is to supervise interns or do some of the supervisor’s tasks when she’s working at the center of eating disorders in towson. Also, some units are actually breaking OHCQ by allowing patients in the nurses station and barely doing groups. Current supervisor is clearly burnt out and devoid of empathy because the money from being manager of two different locations is worth it if it means there’s a lack of investment towards her supervises. As a result, supervision is poor because there’s no manager to refer to if there are any questions or issues in person.

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Sheppard Pratt Response
1mo
Thank you for sharing your feedback. These concerns are taken seriously and will be shared with the appropriate internal leadership teams for review. We also want to clarify that Sheppard Pratt does not remove reviews from Glassdoor or other review platforms, as moderation decisions are managed by the platform itself.
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