Good culture and fulfilling work, but overwhelmed and burnt out - Anonymous employee Shift Collab Employee Review

3.0
10 Jul 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots to learn (various platforms, intricate processes). Great culture with fun events. Remote. Modern workplace (not typical doctor's office).

Cons

Inconsistent communication. Tough to find room for growth. Overwhelm and burnout.

Explore other reviews about Shift Collab

2.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote with a caseload of clients being given to you. The administrative and payment part is taken care of for you. This lets you focus more on just being a therapist.

Cons

There is certainly pressure to obtain a certain high percentage around 70% of every client who sees you for a meet and greet. It felt like the goal was more so on earning more money under the guise of saying the most important thing was making sure it's a mutual fit. You are expected to do hours of unpaid training/onboarding without being paid before your start date. It just felt like there was an aura of perfectionism and over-performing with little regard for how to make the hiring process flexible and accommodating.

1.0
30 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Flexible hours, accurate payment schedules

Cons

-They use Slack for 99% of business operations -Management focused on "client retention" -Care coordinators assign clients however they are not hired based on previous skill and judgement as intake coordinators (they appear to be hired based on looks and "being young" - often fresh from school)

7
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