Wasn’t what I expected - Anonymous employee Shift Paradigm Employee Review

3.0
19 Mar 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My immediate bosses are cool. Very easy to talk to. Remote work. They do weekly shoutouts and try coworkers seem genuinely supportive and eager to help each other.

Cons

Not everyone gets the true marketing agency experience of working across teams on different verticals and projects. If you end up working for one of the larger, more difficult clients, you can get drained fairly quickly because of the people and the how-tos. Some clients also don’t have a lot of work so you spend a lot of time across months trying to find something to fill up your time sheet. I’m fairly certain more than 15 people quit in my first 3 months. Due to the silos you might never be privy to all the wonderful things happening inside Trendline. For a company that creates white papers and blogs on email marketing innovation and strategy, I can’t say I see much of either on the client I work with. Our suggestions are often disregarded which makes you second guess why we work for a client who doesn’t let our expertise guide them in any way. Additionally for us to be SMEs the way some incidents were handled was questionable at best. Felt very unorganized and inefficient, and it was drawn out for entirely way too long. There’s a DEI group. With Covid in place I obviously can’t speak on how it worked before but it doesn’t actually seem like they get any real support from majority of the coworkers. Just having a committee and saying we are anti racism isn’t enough.

avatar
Shift Paradigm Response
5y
Thank you for the time you took to write this review and the feedback you have provided. We take these posts very seriously and will be sharing this across Leadership in order to determine areas for improvement. We are constantly looking to improve Trendline and appreciate your candor in what you think needs attention. We hope you continue to provide us feedback internally in our anonymous feedback form or with HR directly.

Explore other reviews about Shift Paradigm

5.0
12 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Lots of room to create your own structure and process. Respectful that employees are people. The organization actually cares about DEI, operationally, not just as lip service. Tons of opportunity for learning. Thoughtful CEO, who communicates clearly.

Cons

It is a difficult industry space for an org to enter, and I don't know anyone who does full service consultancy + agency particularly well. If you're gritty and you like creating your own structure, this can also be a pro.

3
2.0
7 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You will be a fool to seek any pros here. It's not a decent workplace for people who want clear boundaries and hope to enjoy some work-life balance. These awful people will never respect the lines you draw.

Cons

The work expectations were ridiculously high. Employees were expected to be available 24/7, work on multiple projects, and meet client expectations while balancing poorly assigned deadlines. It was a struggle to show up every day when you knew they expected too much from you. It was exhausting to try to reason with the arrogant leadership that did nothing but pile horrible expectations. They also didn't give me enough room to grow. My learning stopped, and I was doing boring work for months. There was no career growth, either. Overall, it was a horribly frustrating experience, and I escaped before I could be trapped here for long.

2
avatar
Shift Paradigm Response
8mo
Thank you for taking the time to share your experience. We're sorry to hear that you felt overwhelmed and unsupported during your time with us. Your feedback about workload expectations, work-life balance, and development opportunities is taken seriously. We recognize that unrealistic deadlines and unclear boundaries can lead to burnout, and this is not the environment we want to create. Our new leadership is working to actively address these issues. Again, thank you for the feedback.
See reviews by: Helpful|Rating|Date|All