The values are great on paper but are not actually lived out, specifically accountability/diversity/inclusion. Going to HR for any type of help is not worth the time, they don't do anything. The leadership team is unexperienced and all over the place. You won't get very far unless you are a favorite and those are the people that never push back. There are two types of employees at ShopRunner those who are working 12 hour days and those who are fully enjoying the flexible work schedule. Collobration is a joke, people go into meetings and just point fingers and throw people under the bus. They are firing people almost weekly but key employees are leaving even faster.