Pros
Some staff cared greatly for the residents. The residents are always a "pro" in my experience.
Cons
Chronically understaffed on the units, insufficient room supplies (ie. paper towels, wash cloths), and extensive wait times for residents to receive care. The DOH made a "surprise" visit, then came back the next week for an extended survey. This facility had already been labeled a Special Focus Facility (SFF) as late as the summer of 2025. Inspectors might as well rent a room and just stay.
The caseload was generally an unreasonable 16-20 residents per day, and overtime STRONGLY discouraged. So, I felt compelled to end my contract early, but gave 4 weeks notice as a courtesy. Apparently that wasn't good enough. The DOR began holding individual and small group meetings, inquiring and/or suggesting I was "under the influence" while at work. These insinuations are completely baseless and without merit. If the DOR had any legitimate concerns, the obvious step to take would be to contact HR and arrange for a "random" alcohol/drug test. Or perhaps to meet with the employee directly. Reflect upon this for a moment... The department head is deliberately sullying my reputation in the workplace to the rest of the team. How might that affect my ability to co-treat or have intra/interdisciplinary discussions about patient care? I know that I certainly would be wary of engaging with a co-worker that may be under the influence of drugs or alcohol. Imagine how this made me feel; I became aware with about a week left. To besmirch someone's reputation in the workplace because they occasionally spoke "truth to power" and ended a contract early is completely unacceptable and disgusting. Had I been a direct hire employee, I would have been talking to a Workplace Retaliation Attorney. There's certainly an element of hubris here, as the DOR often disparages employees and is quick to blame others, even when the criticism is misguided or factually incorrect. Upper management would be wise to provide this DOR with the necessary training and guidance. I don't think Sigma/Bishop needs yet another lawsuit. A most unfortunate experience.