My Honest Review - Customer Success Manager (CSM) Signal Group Employee Review

Hello, Thank you for sharing your feedback once again. It's important for us to address any concerns you have. Please note that Glassdoor reviews cannot be removed by any company administrator. We have responded to your review on Glassdoor multiple times, but unfortunately, we haven't had the opportunity to have a direct conversation with you. We would like to extend an invitation to discuss your feedback in more detail, outside of the Glassdoor platform. Here is our response to your review: "We truly value your input, and we are sorry to hear you experienced things that do not align with our company’s values. We will look into this further and discuss internally. At the same time, during the past year and as our efforts have scaled and become more mature, we have taken concrete steps to centralise and internationalise several aspects of our commercial operations, so that they are abstracted out of specific local PODs. We would really appreciate an opportunity to discuss the above and make sure we fully understand your feedback that we take seriously. If you like, please reach out to our HR team or a member of our management team, which ever you prefer at a convenient time and over your preferred channel." Thank you, and we hope to have a productive discussion with you soon, Signal team