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Thank you for taking the time to share your experience with us. We want to create an inclusive environment where people feel comfortable being their authentic selves, and we're glad to hear you felt valued when you were a team member at SimplePractice. We will continue to show up for each other!
And to your last point, as we grow, we will need to put more processes in place so we can constantly improve and deliver for our customers. We strive to have our processes align with our value of We Take Simplicity Seriously, and will continue to evolve them based on changing business needs and team member feedback.