Good Company - Anonymous employee Simply Business Employee Review

4.0
14 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team members Passionate individuals Varied work

Cons

Unclear vision Changing approach to problem solving Company values aren't consistently embodied by management

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Simply Business Response
3y
Thanks for taking the time to share your positive feedback about life at Simply Business. We’re so pleased to hear that you feel positively connected to your team, and that you enjoy the variety in your work. We also really appreciate you sharing your constructive thoughts on how we might improve further – we’re committed to continue making Simply Business a fulfilling place to work and this is really useful. We recognise the importance of a clear and consistent vision – and we aim to reinforce this frequently to our people. From our onboarding process (which includes a dedicated section on our vision) right through our monthly Town Halls, quarterly all-hands and more frequent team sessions. We hope we’re giving our people clarity on our vision, and will consider how we can be even more explicit. We place a similar emphasis on our values – and really do want our people to recognise these throughout their daily lives at Simply Business. We’d encourage everyone to provide feedback to each other if our values aren’t being lived, but we recognise this isn’t always straightforward. That’s why we also have 5 Ways To Be Heard – giving you chance to flag concerns anonymously. Thanks again for your feedback and please do reach out to a member of our People Team if you’d like to discuss any of these themes further – we’d welcome a conversation.

Explore other reviews about Simply Business

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, stable company, office easily navigatable

Cons

Room for growth can be limited

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Simply Business Response
1w
Thank you for taking the time to share your feedback. It’s great to hear that you enjoy working with our team, value the company's stability, and appreciate having an office that's easy to navigate!
2.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
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Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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