Silo, Silo, Silo... Really good software but poor management - Sales Sitecore Employee Review

2.0
30 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Food in the kitchen, flexible working, decent salary , decent product, growth opportunities if you are lucky - they need to replace all the people they fire afterall

Cons

Management plays games, they don't tell you anything and in some cases, they lie. Too much emphasis on revenue, less emphasis on customer care. London team has NO account managers, the only time Sitecore UK will contact their UK customers is when they want to upsell or cross sell another product. Hire and Fire culture means only 3 people in the sales org have been there for more than 3 years. This means the company's history is on its way to being forgotten. Do they have a HR team? There is an office with the words HR emblazoned on it, but I am not sure what they do. I suspect that there is a rush towards some sort of acquisition or IPO, because the way management obsesses over revenue is unhealthy, almost desperate. American C-level execs dictate how the UK should be run.. you can imagine the disaster. Management desires a conflict environment, they are happy to sit back and create a setting that forces teams to compete against each other even when it's unhealthy. Sink or swim approach, the training is appalling. The biggest irony is this - a company that sells software aimed at eradicating silos cannot seem to eradicate its own internal silos. Once upon a time, the company had cultures and values, but there has been so many changes, so many firings that they don't have a sense of value anymore. It has become an amalgamation of Oracle, Adobe and American sales values. They hire new VP's every day, I have lost count on the amount of VPs and Directors recently hired.. I don't understand. I don't think Sitecore UK can go a full quarter without firing someone.

Explore other reviews about Sitecore

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The culture at Sitecore is one of the biggest reasons I enjoy working here. People are supportive, collaborative, and genuinely want to see each other succeed. Every win, whether it's a major milestone or a small accomplishment, is recognized and celebrated, which makes the work feel meaningful and keeps everyone motivated. Leadership is another standout. Managers and senior leaders are approachable, willing to help, and always make time to answer questions or provide guidance. It never feels like you're on your own, and there's a real focus on helping employees grow and be successful. Overall, it's a positive environment where people care about each other, teamwork is valued, and your contributions are appreciated.

Cons

As a growing global company, priorities can shift from time to time, so being adaptable is important. The upside is that there are always new challenges and opportunities to make an impact.

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Sitecore offers a genuinely strong and innovative product platform. It remains one of the most powerful and flexible digital experience solutions on the market, with deep personalization capabilities, robust omnichannel support, and a composable architecture that many competitors still struggle to match.

Cons

Sitecore is hampered by a deeply dysfunctional and poorly managed organization, with leadership that remains strikingly disconnected from the markets and customers it serves. Compounding this is a serious talent and culture problem. These issues visibly leak into the market, inflicting reputational damage that is difficult to repair. Turning around the culture of an organization like Sitecore is notoriously challenging. The company now finds itself in a precarious position: its poor reviews and damaged reputation make it extremely difficult to attract high-quality talent. As a result, only mediocre candidates are hired and retained, which continuously reinforces, exacerbates, and compounds the existing problems. Some observers describe this as a death spiral — a self-reinforcing decline that will be exceptionally hard to reverse, especially when compared to its stronger, more competitive peers

8
See reviews by: Helpful|Rating|Date|All