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      Sitel Canada

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      Sitel Canada reviews

      Typical call center - Customer Service Representative Sitel Canada Employee Review

      3.0
      19 Jun 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Number of hours, can work overtime if needed - work from home - provide salary while training

      Cons

      - zero flexibility in schedule - too many calls calls; come in every second without a break, difficult to even breathe in between - forced sales even for general roles

      Explore other reviews about Sitel Canada

      4.0
      24 Jul 2025
      Operations supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Large company with lots of opportunities for advancement

      Cons

      Fierce competition for vacant positions.

      2.0
      8 Aug 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Predictable, decent benefits, good hours

      Cons

      Mundane, frequently dealing with irate customers

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