Truly positive interview experience that was conducted entirely online, utilizing both the HireVue platform and a Zoom video call. The process was smooth and well-organized, making it easy to navigate through each stage. During the Zoom portion of the interview, the interviewer created a welcoming and professional atmosphere, which helped put me at ease. They were genuinely interested in learning about my background and took the time to listen as I discussed my previous experiences and skills related to customer support.