Not Terrible. But Not the best - Customer Service Representative Sixt Employee Review

3.0
23 Apr 2024
Recommend
CEO approval
Business outlook

Pros

the work environment is fun and they know how to really bring employees together. also the fact that the headquarters is 24 hours for certain departments is a great option for people who may need flexibility. promotion from within is very common

Cons

there was a lot of favoritism. people who got promoted simply because someone in management liked them regardless of qualifications. there was also on the opposite end of that people who seemed to be unfirable no matter how terrible their work was. as a manager, my bonus depended heavily on my team but my director would not let me fire my worst employee who did not show improvement despite having several opportunities and plans in place.

Explore other reviews about Sixt

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work environment, helpful managers

Cons

It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

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Sixt Response
2mo
Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
4.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Steady pay and hours but the work is busy some days.

Cons

Depending on branch and setup you work outside and deal with weather in your locale.

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Sixt Response
3w
Dear employee, thank you for sharing your experience with us in Phoenix! We're glad to hear that you appreciate the steady pay and hours at Team Orange. We hear your feedback on outdoor working conditions – we understand that weather can be a real challenge depending on the location and setup, and we continuously look at ways to improve working conditions for our teams. Thanks for being part of Team Orange! Best regards
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