A once great company sliding into obscurity - Engineering Manager Skyscanner Employee Review

2.0
27 Jun 2021
Recommend
CEO approval
Business outlook

Pros

If you're at a lower level (pre-senior), you won't be exposed to many of the cons listed below, which makes things more tolerable. The day to day is usually quite pleasant, the issues are often only when dealing with people in leadership. You have the opportunity to be exposed to a lot of different areas, which can be good for career development. I've learned a lot at Skyscanner about what to do (and what not to do). I really can't fault their work/life balance.

Cons

Skyscanner operates like a company 10x its size, with all of the disadvantages that come with that and none of the benefits. The much-vaunted culture is a facade. 'Traveller first' used to mean something, but these days it's ignored in favour of adding over-the-top tracking and features that nobody wants or needs. Skyscanner's app in particular is filled with technical debt but Product keep pushing new features instead of allowing teams time to fix it. Salaries are not competitive. The company gaslights people into thinking they're lucky to work there while paying well below market rate. Alongside this, they continually waste money on useless third party tools and closing offices that were inexpensive to run, which necessitates hiring replacements in very expensive markets. They have money, they are just choosing to waste it on other things instead. Promotions are a mess, optimising for how well you can talk about the value you deliver instead of actually delivering value. They take months, can be rejected for the most trivial of reasons, and even if you get one you won't get the salary increase for months (and it's not backdated when it does come through). Tribe leadership is full of passengers who maintain the status quo and do nothing to try and improve things. Skyscanner replies to a lot of these reviews, encouraging people to provide feedback internally to raise these concerns. Reader, know that I and many others raised concerns about these things over and over for years, then eventually left when I realised nothing would change. They are listening but not actually doing anything in response.

Explore other reviews about Skyscanner

5.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture. You truly get the sense that people care for one another and want the full team to succeed, not just individuals. High exposure to commercial strategy early on Even in junior roles, you’re not just pushing buttons, you're helping to solve complex challenges. That’s rare and valuable. Cross-functional visibility. You get a front-row seat to how product, commercial, and marketing intersect, especially in Ads. Good place to understand how a travel marketplace actually operates. Ownership culture (if you lean into it). If you’re proactive, you can carve out scope quickly. Global exposure. Working across regions (Americas, EMEA, APAC) gives a broader view of how airlines and OTAs operate differently, which is useful for long-term career growth.

Cons

All the flexibility and benefits above come with the con of being a bit too flexible at times, leading to gaps in effective tooling and resource to tackle things in a timely manner. However, this is mitigated by the collaborative culture.

1.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Nice offices -Free snacks -When working home, pretty good -Decent pay but could be better

Cons

-They force you to come into the office unnecessarily when all of your work can be done from home -Toxic frat party culture, they have too many after work hour social events that feel mandatory -If you don’t partake in their social events you are alienated from advancing in the company since it’s a popularity contest and mostly based on favoritism -Impossible to transfer to another department or advance in any way, if you want to grow; hell even get a raise, don’t count on it (unless you are friends with the right people) -Incompetent managers with little people experience and fewer brain cells -Little to no diversity and lots of ignorance on these topics.

3
avatar
Skyscanner Response
3mo
Thank you for taking the time to share your experience. It is clear that aspects of your time here did not meet your expectations, and that is taken seriously. The company operates a hybrid model with an average of two days per week in the office (eight per month). This approach is designed to balance flexibility with the benefits of in-person collaboration, including stronger team connection, shared context, and opportunities for creativity and innovation. At the same time, there is recognition that individual circumstances vary, and flexibility remains an important principle. Social events are intended to be optional and inclusive. Some of our connection events such as breakfasts or lunches are hosted during working hours to ensure people can attend, and others, like our monthly socials, are hosted in the afternoon. In any case, colleagues are free to join or leave as they choose. These initiatives are designed to create opportunities for connection across teams rather than to influence progression or visibility. Progression and compensation decisions are based on performance, assessed through structured processes. These include calibration discussions involving cross-functional stakeholders and People partners trained to identify and challenge bias, with the aim of maintaining consistency and fairness. Diversity, equity, and inclusion remain a priority area. Dedicated teams work with leadership to implement policies and practices that support an inclusive environment and improve representation. This includes targeted efforts to increase diversity across different roles and levels, alongside ongoing work to strengthen awareness and capability across the organisation. Colleagues are encouraged to share feedback through both direct and anonymous channels so that gaps between intent and experience can be identified and improvements can continue, with the aim of enabling everyone to do their best work, grow, and feel a sense of belonging. Thank you for sharing your perspective; it is taken seriously and will be considered as part of ongoing efforts to shape the employee experience.
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