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      Smart Data Solutions

      Engaged employer

      Smart Data Solutions reviews

      Terrible Leadership / Layoffs / Micro Management / Cheap - Support Engineer Smart Data Solutions Employee Review

      1.0
      19 Feb 2025
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      There are good people working here that want to help and provide good service. Alas, there is too much mud to slog through.

      Cons

      There is so much wrong with this company. The only real concern is bringing in new business. It doesn't matter that we can't support the customers we have or provide the service they need. We rush to implement new logos regardless of our ability to support them. In the end our CSAT scores are horrible. We hire noobs out of college, because we refuse to pay seasoned developers. These noobs are smart and hard working, but they have no idea they are working for a crap organization. My advice is to run. Run far and run fast. This company will grind your soul to bits and then laugh as they tell you to leave so they can make their numbers look attractive to the board. Did I mention they are Private Equity owned. Yes. Running lean and cheap to squeeze every last bit of profit from a crappy company. Do yourself a favor. Get a job at Starbucks and take advantage of the free coffee. You'll be much happier in the long run.

      avatar
      Smart Data Solutions Response
      11mo
      Thank you for taking the time to share your experience while employed. We are glad to hear you enjoyed the connections you made with your coworkers. One of our Core Values is Obsession with Client’s success, and it is our top priority to ensure we are meeting client's expectations. Hiring managers outline the skills and requirements of the job before the job is posted, and all technical employees are required to pass a technical test as part of the hiring process. We are in a high growth mode and continue to invest in diversified talent as well as additional tools to meet business demand. We have made significant progress and continue to strive to innovate and enhance our quality of service. This is an exciting time to be a part of SDS as we encourage all employees to share their feedback and ideas as we continue to grow.

      Explore other reviews about Smart Data Solutions

      5.0
      27 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team environment where people genuinely want each other to succeed. Positive culture with approachable leadership and open communication. Good work-life balance with flexibility when needed. Opportunities for professional growth and skill development.

      Cons

      Work can be fast-paced at times, requiring strong prioritization. Some processes are still evolving as the company grows

      4.0
      28 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I really enjoy working with my immediate team. We’re supportive, collaborative, and have built a genuinely positive working environment. My coworkers are one of the best parts of the job, and there’s a strong sense of trust and camaraderie among us. Day-to-day work feels manageable and even enjoyable because of the people I work with.

      Cons

      Outside of my team, the company can feel disconnected. Communication across departments isn’t always clear, and it sometimes feels like different parts of the organization are operating in silos. Additionally, the location I work out of can feel overlooked compared to others, which contributes to that sense of disconnection and lack of visibility.

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