Toxic Workplace & Immature, Deceptive Leadership - Anonymous employee SmartTalent Employee Review

1.0
10 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

High volume of job orders to work on

Cons

- Poor, dishonest communication with clients - Poor, dishonest, hostile communication with internal employees (e.g., Account Managers, Recruiters, etc.) - Immature, hostile, dishonest behavior from owner and Branch Managers - Lousy bonus structure rather than individual commissions (teamwork is important, of course, but leadership's apparent difficulty with cutting dead weight honestly affected at least my personal situation with regard to my ability to earn bonuses). - Brutally outdated HRIS/timekeeping system and poorly constructed employee training manual for how to effectively utilize it.

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5.0
7 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Supportive environment Strong team culture Work-life balance Growth & development Open communication Higher job satisfaction Mental health matters Loyalty & stability

Cons

Smaller teams can feel stressful at times when trying to get everything done.

1
5.0
6 Apr 2025
Recommend
CEO approval
Business outlook

Pros

The company offers supportive leadership that values employee input and growth opportunities where available, places a strong emphasis on building long-term client and candidate relationships, fosters a collaborative team environment rooted in accountability and support, and provides the chance to wear multiple hats and continually expand your skillset.

Cons

Like many in the staffing industry, the work can be unpredictable with last-minute client needs and candidate fall-offs, which can create pressure to constantly adapt and problem-solve. Balancing the expectations of both clients and candidates can also be challenging, especially during peak seasons or tight labor markets.

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