Had a good time TBH, but the ship was rapidly sinking in the end - Writer/Researcher Smarter Good Employee Review

3.0
7 Jun 2022
Recommend
CEO approval
Business outlook

Pros

-the best colleagues you'll ever meet. -decent pay. -there was never a lack of vision or ideas about what we could do for our clients and for our potential as a company. -'twas a good intro into the world of philanthropy and nonprofits. Many of our clients are doing really great work that deserves to be supported. - One of the few promising companies in the PH that's not entirely driven by profit. -mentorship from wiser, more experienced colleagues (short-lived opportunity). -meaningful work that you never get tired of (unless you were overworked, which was 90 percent of the time).

Cons

- high production at the cost of people's well-being. - senior management does not understand how the work gets done. seriously far removed from the realities on the ground. they think editing a proposal shouldn't take more than 20 mins or that research per funding opportunity should only be 5 mins. - inability to attract and retain senior people (executives, mid- and senior level) who can actually do the work and can make effective decisions. the company loves resorting to fresh graduates who won't have proper mentorship/guidance when they join - a culture of denial thrived and it looks like it continues to fester even as we speak. "leaders" are quick to sweep problems under the rug and direct attention to positive news. - struggling team members were subjected to performance improvement plans which would lay out unrealistic goals and were not grounded on a sound assessment of the actual work issues. - i think smarter good is still a good company that just needs to have more effective senior leadership.

Explore other reviews about Smarter Good

1.0
9 Mar 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Teammates are reliable and great at their jobs

Cons

Leadership, burnout culture, long hours, no OT, high turnover, low salary

11
1.0
1 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Extremely talented, advocacy-driven staff were a joy to work with. - Global nonprofit client portfolio provided exposure to diverse social work.

Cons

- Management and company culture have taken a complete 180 under new leadership: What was once a human-centered organization now feels entirely driven by aggressive profit targets, resulting in rushed operational processes and a severe decline in both client and internal communication. - There is a heavily unchecked reliance on AI for internal documentation. Because these tools are being used without thorough quality assurance, the standard of internal materials has dropped drastically.

3
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