Good teamwork and benefits, but promotions favored by favoritism - Customer Service Executive SmartestEnergy Employee Review

4.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

No micromanaging, good teamwork, good benefits, sometimes bonuses.

Cons

The hardworking employees are taken for granted, as once you go above and beyond, that becomes the new baseline. Promotions are granted to those who suck up, although they don't have enough experience in the company or the industry

Explore other reviews about SmartestEnergy

5.0
22 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Supportive team. Constantly improving. Competitive compensation and great work life balance.

Cons

Most employees are remote so you don’t always get to know your coworkers.

1
2.0
27 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Some good people not in upper management

Cons

Upper management is out of touch with reality

2
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