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      Smartling

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      Smartling reviews

      Good Place Holder Position - Business Development Representative (BDR) Smartling Employee Review

      3.0
      19 Sept 2024
      Business development representative (bdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      - Lots of freedom/Work-Life Balance - The manager did genuinely care about the well-being of employees i.e. their mental health, families, etc. - The manager sought feedback regularly. After every weekly one-on-one she would ask how she could help me in my job, what I was struggling with, etc. - Overall a very well-intentioned and dedicated manager.

      Cons

      - Upper management - The manager was good, but the C-suite and HR caused significant frustrations at times. -Lots of avoidable busy work although it did improve throughout my employment. -Below industry pay. - Monthly (sometimes weekly) changes to the day-to-day strategies which can be frustrating. - Very long path to legit promotion (AE) - A change in quota/commission payouts led to employees getting paid less. Their awfully low base pay was justified at the time of hiring because of how the commission was structured (each month that you hit quota you would receive a permanent base increase). Then they changed that structure so that it was nearly twice as difficult to build up your base, which felt like a bait and switch on some level.

      avatar
      Smartling Response
      1y
      Thanks for your feedback. We are glad to hear that you valued the work-life balance and the support from your manager. We strive to create an environment where employees feel cared for and heard, and it’s rewarding to know that this was reflected in your experience. We understand that frustrations with upper management, changing strategies, and compensation are significant concerns. We’re actively working on improving our communication and clarity around expectations, as well as reviewing our compensation structures to ensure they are competitive and fair. As you mentioned, we do make changes rapidly in response to external and internal factors in order to stay ahead and maintain our cutting edge in the industry. Best of luck in your future endeavors! -HR Team

      Explore other reviews about Smartling

      5.0
      8 May 2026
      Enterprise account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      I am extremely impressed with Smartling's leadership, staff, product, and the culture that's in place. What a joy to work here!! Smartling is growing so rapidly and is the clear leader in the Translation Management System technology and LLM/AI powered translation space.

      Cons

      Can't think of any cons right now.

      5.0
      7 May 2026
      Enterprise account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing product market fit considering how AI is changing the localization world. AI is mandate for every employee at the company and leadership has given us the tools to adopt it an astronomical pace. This is not something that is micro managed and employees have full autonomy to build and present to their colleagues. Selling at Smartling means working with the biggest companies in the world. In most cases it isn't transactional but once a company sees the value Smartling brings to the table it's hard for them to choose a competitor.

      Cons

      Very few but managing so many projects with AI at once takes a lot of focus. I wouldn't have it any other way.

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