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      SmileMD

      Part of OFFOR Health

      Engaged employer

      SmileMD reviews

      Stay Away, Run Fast & Far, DO NOT RECOMMEND! - Senior Leader SmileMD Employee Review

      1.0
      22 Aug 2021
      Senior leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Young growing company that has some potential if there is the right leader.

      Cons

      CEO is in over his head. Lacks integrity. Does not know healthcare. Board of Directors and CEO not committed to following state and federal regulatory requirements for the legal qualifications of physicians and providers. They get rid of employees who speak up and challenge them and who get in their way of how they want to do credentialing and clinical requirements. They put patients and the organization at risk from poor hiring processes. They have completely unrealistic expectations and do not listen to their employees. Company is struggling to make budgeted financial projections and will never be able to grow, scale, and meet their demands as they are presently set up. They do not have the strength of leadership, nor the proper internal controls to handle the work they have now.

      avatar
      SmileMD Response
      4y
      Our top priority is, and will always be, delivering safe and accessible care. As a company, we meet or exceed AAPD and SPA guidelines. There are millions of patients across the country who have been impacted by a lack of access to care. SmileMD exists to solve that problem. We believe our company can expand access to care by providing a model for care delivery that replicates the safety of an OR in an office environment. Occasionally, teammates who come from large, complex health systems conflate bureaucratic systems and lengthy policies and procedures with patient safety. We believe that simplicity and ease of use are essential to solving many of the issues impeding access to care today. In order to change healthcare, healthcare needs to change. If you believe we should maintain the status quo, our company might not be the best fit for you. However, If you think the industry can be better and you want to be part of driving that change... we might be the company for you.

      Explore other reviews about SmileMD

      5.0
      15 Apr 2025
      Pacu rn
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company culture in my opinion

      Cons

      If was a great experience

      avatar
      SmileMD Response
      1y
      Thank you for taking the time to write a review about working here at SmileMD! It is great to hear your experience was so positive. We are so proud of the team and supportive work environment we have here. We are grateful to have had you as part of the SmileMD family and wish you the best in your future endeavors.
      2.0
      19 Feb 2026
      Rn - pacu
      Recommend
      CEO approval
      Business outlook

      Pros

      Work with a small great team. Very independent work. Work is easy when everything goes well. Stressful when kid crumps.

      Cons

      Executive team lacking in support. Unable to speak out in meetings in fear of retribution. The dental offices are called “our partners” but very little partnering occurs. No structured pay increases. No pay scale based on experience. So if you have a lot of experience, I would pass on this company if you want to feel valued for your knowledge.

      avatar
      SmileMD Response
      4mo
      Thank you for sharing your feedback. It’s great to hear that you valued the small team environment and the independence in your role. We take your concerns seriously, especially regarding support from the executive team and the need for better communication. Your observations about technology challenges are noted, and we are committed to making improvements in these areas. We understand that a stable and efficient system is crucial for our team’s success. We take your feedback on seriously. We want to ensure that all employees feel valued for their experience and contributions. Your advice about listening to employee feedback is essential, and we will strive to foster a more open dialogue in the future. Thank you again for your input; it helps us grow and improve as an organization.
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