Best job and team in my career - Anonymous employee Smiling Mind Employee Review

5.0
4 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team are the loveliest people ever, but also incredibly capable. The org achieves so much with such a small team. The benefits (extra leave, team social drinks) are great. The purpose of the org really attracts people who care about the impact they make on the world - so everyone is super passionate about the work we do. Work life balance is supported and encouraged - we work hard at work, but there's no expectation to work crazy hours (in fact we are reminded not to do that). The leadership team really care about the team and the individuals within the org. It's the best workplace I've ever worked at, and I have no intention of leaving.

Cons

It's a fast pace, so it's not for everyone - we do a lot with limited resources as a not-for-profit, so we all work really hard. The location isn't super convenient/central for me.

Explore other reviews about Smiling Mind

1.0
15 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The app itself and mission are great My colleagues were generally lovely and passionate well meaning people The offices were great too and in a good location for me

Cons

The founders are very involved in every aspect of running the organisation and senior management just jump and do whatever they say. The founders seem to be mostly focused on 'looking good' and being seen to 'care' about mental health by establishing Smiling Mind - they don't seem interested in what will actually work and achieve the mission. I think they leverage their involvement to generate money from other business activities - it doesn't feel like they genuinely care. They also expect staff to work crazy hours. I came into the team from a very busy background (think: management consulting) and even my very solid work ethic was questioned when I wasn't willing to respond to every email within less than one hour. A super unhealthy, gaslighting culture. I left without a job to go to to protect my mental health as I had become anxious and drained from the culture and management.

1
4.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Dedicated and passionate team, values driven, flexible

Cons

Lots of change, can be hard to keep up with inertia and uncertainty

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