Customer asks most often ... what's happened to S-N? We used to use you All the time. - Field Representative Smith+Nephew Employee Review

2.0
21 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Some quality products, some are waning in their innovation as competitors ramp up theirs.

Cons

Once a leader in extremities some of their hallmark products are resting on their laurels while the competition innovates and improve off expiring patents. Management lacks direction and motivation or anything that remotely resembles urgency. Good luck getting a hotline answered by anyone who is remotely informed about your inquiry (including from the OR). Slim resources to contracted hospitals be prepared to be pressured to over promise a client only to be facing the same client when S-N logistics under delivers (even months later). You'll find contract pricing so low you can't make a reasonable living when considering the hours are routinely 60+ hours a week and around the clock.

Explore other reviews about Smith+Nephew

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smith and nephew really takes care of you

Cons

Pay could be a little better

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The PTO benefits are excellent and available from the start of employment. There is a consistent workflow across all shifts, providing steady work opportunities. SNN offers a strong support system both on and off the floor, creating a positive work environment. Additionally, the company’s 401(k) program is one of the best I’ve encountered, including a generous employer matching contribution.

Cons

At this time, I have no concerns or suggestions for improvement. My experience has been very positive, and things have been going well overall.

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