Not enough $ to survive - Customer Service Representative Smith Optics Employee Review

3.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice people, great discount on snow and bike gear .

Cons

Pay is 30% below a living wage. Cannot survive without a second job.

Explore other reviews about Smith Optics

5.0
3 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Work life balance. - Co-workers - Culture

Cons

- Occasional working on the weekends.

2.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits. PTO is generous. Healthcare is good.

Cons

Upper management creates annual sales goals that are unachievable. They put stress and pressure on the rest of the company to ensure they can reach them. Raises are 2% or less.

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