Bilingual Customer Service Representative IV - Customer Service Representative IV SoCalGas Employee Review

5.0
7 May 2016
Recommend
CEO approval
Business outlook

Pros

Excellent benefit (2 weeks paid vacation, 2 weeks sick, 2 Personal Business, 2 days Holiday Credit, 401k match up to 4% if contribute 11%), nice environment.

Cons

Real busy during winter season (starting Nov-Feb), sometime its hard to deal with customers, lots of patience needed. Long training

Explore other reviews about SoCalGas

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment and good benefits

Cons

Interns can't work from home

1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

There were so many opportunities when I first started ten years ago. Benefits were good but standard. HAD a great reputation of keep good employees.

Cons

All that changed last year when they laid off 2% of their workforce with no prior notice. Morale has gone down. Workload has increased. Upper management is known for conducting interviews while already knowing who they're already going to hire. The do the interviews so they can appear to be fair.

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