What to know before starting at Soar - RBT - Registered Behavior Technician Soar Autism Center Employee Review

1.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Working with children is always rewarding

Cons

Main problems at Soar you know before starting below. You won’t find this out during training because they have a (very good) centralized training. The training is misleading and not anything like working in a center. There is little supervision. From day one, you’re on your own to figure out what’s going on from boilerplate documentation and it’s confusing. Everyone around you is harried, frazzled. There isn’t a specific person to ask for help. I’ve been an RBT for years and most times I’m at a complete loss as to what I’m expected to do in a given scenario because I’ve had no supervision on most of my cases. And if I make it up, I’m usually told I’m doing it wrong by someone. Feedback is rare, and positive feedback is negligible. I never go home feeling like I’ve done a good job or even that I’m improving. It’s a demoralizing work environment if you take your job seriously. No consistent caseload: every day you will have a new case and may not see that child again for weeks / months / ever. You’re also expected to do “cross center coverage” meaning go to another center and work with children you have zero experience or rapport with, in a center you aren’t familiar with, any time they ask. You can’t get into a routine because every day is completely different. Inconsistent hours and inconsistent schedule: your schedule may change up to minutes before. For example you’re scheduled to come in at 10 am on Monday, you may get a call or text at 7 am Monday instructing you to come in at 8 am. Inefficient system of group chats facilitating communication within the center that have to be monitored constantly, so you’re glued to a screen. You will be in at minimum 10 group chats not including DMs. Little behavior analysis is actually used, no follow through on expectations for the kids, no guidance on ESDM. Run mostly like a daycare or preschool. Every type of behavior is tolerated from the kids. Instead of using ABA interventions they try to solve every issue through “making it fun” no matter how ineffective it is. The kids know they don’t have to follow directions which makes everything 10x more exhausting. No instructional control. Peer to peer aggression is normalized with no consequences. You will see (often nonverbal) children getting punched, slapped, kicked, hair pulled, by peers with no consequences for the aggressor. This is the most heartbreaking part. No note writing time during sessions, you’re expected to find time at some point either on or off the clock to write notes. You can have in excess of 5 notes per day. Because you can have sessions as short as 15 minutes. No breaks between sessions, so you will always be late to your next session due to handoffs. No one in center is on the same page. For example if a child is eloping, running full speed down a hallway, other staff will literally move out of the way to allow the child to continue running instead of block the child from eloping. Running through hallways is considered normal at Soar and even encouraged. Basically nothing that happens at Soar is normal and I don’t mean in a good way. It’s a chaotic environment that uses almost no behavior analysis. The reality of working there as an experienced RBT is surreal.

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Soar Autism Center Response
7mo
Thank you for taking the time to share your feedback. We are sorry to hear that your experience at Soar did not meet expectations, and we regret that you felt unsupported in your role. We understand how important clear supervision, consistency, and effective communication are, especially for experienced professionals who care deeply about their work. At Soar, we aim to provide structured training, accessible supervision, and team-based support to help RBTs feel confident and prepared. If that was not your experience, we sincerely regret that and appreciate you raising these concerns. We continue to work on improving how support is provided across centers, including how we handle caseload continuity, cross-center coverage, and supervisor availability. We also want to acknowledge your concerns about implementation of the Early Start Denver Model. While ESDM differs from traditional ABA approaches, it is a research-based and developmentally grounded model that still incorporates behavior-analytic principles. That said, we know that consistent coaching and clarity around expectations are essential to delivering it well. We are actively working to ensure stronger alignment between training and in-center practice. In addition, your comments about note-taking, break timing, and safety concerns are being taken seriously. We are reviewing related processes to ensure team members have the time, tools, and guidance needed to perform their work effectively and safely. Thank you again for your time at Soar and for the contributions you made to the children and families you supported. Your feedback will be shared with our clinical, training, and operations teams as part of our ongoing improvement efforts.

Explore other reviews about Soar Autism Center

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Ongoing training opportunities Supportive leadership for complex cases

Cons

Fast-paced environment with frequent changes

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Soar Autism Center Response
1w
Thank you for sharing your feedback. We’re glad to hear that you found leadership supportive, especially when navigating complex cases, and that the ongoing training opportunities were valuable during your time at Soar. We also understand that a fast-paced environment with frequent change can be challenging. As Soar continues to grow and improve how we serve children and families, we know it is important to support team members through change with clear communication, thoughtful planning, and strong leadership presence. We appreciate the time you spent with Soar and are grateful for the care you provided to the children and families we serve.
2.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome RBTs and clinicians that truly care about the clients

Cons

Company is so focused on expanding to other locations and states that they let existing centers deteriorate Constant turnover, one person a week No consistent schedule even though availability changes guaranteed one Bathroom breaks are extremely limited if working with 1:1 clients Don’t take feedback from staff surveys Removed baby locks and baby gates, allowing clients to elope into office building and outside building Even when AC stops working, staff and clients are expected to stay in 90 degree rooms

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Soar Autism Center Response
1w
Thank you for sharing your feedback. We’re glad to hear that you worked alongside RBTs and clinicians who care deeply about the children and families we serve. That commitment is central to Soar’s mission. We’re sorry to hear that your experience has felt frustrating and unsupported. Concerns related to staffing stability, schedules, breaks, facility conditions, safety, and responsiveness to feedback are serious, and we understand how these issues can affect both team members and the quality of care they feel able to provide. As we continue to grow, we know that expansion cannot come at the expense of supporting our existing centers and teams. We are actively working to strengthen communication, improve center operations, and ensure staff concerns are heard and addressed. We appreciate you taking the time to share this feedback, and we encourage team members to continue raising specific concerns through their center leadership or People Team so they can be reviewed and addressed appropriately.
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